Q: What is Alkaline Ionized Water?
A: Alkaline Ionized Water has a pH higher than 7 and has a High Concentration of Minerals that help you maintain the natural pH of 7.365 in your blood. Alkaline Ionized Water has been scientifically proven to reduce the discomforts caused by acidic diets such as Acidity, Chronic Diarrhea, Indigestion and abnormal Fermentation.
Q: What is Hydrogen Water?
A: Hydrogen Water is energized water that is full of antioxidants that help remove impurities and toxic wastes from our body.
Q: What is pH?
A: pH means ‘Potential of Hydrogen’. pH below 7 means that the substance is Acidic. Higher pH means that the liquid is Alkaline. The natural pH of the Human Body is 7.365, which is Alkaline, and reduction in this pH causes serious diseases.
Q: What is ORP?
A: ORP means Oxidation Reduction Potential. It measures the Oxidation capacity of any substance. A negative ORP means that it reduces oxidation, and a positive ORP means that the substance promotes oxidation. Most of the Bottled Water and Soft drinks we consume today have a very high positive ORP, which causes Oxidative stress and Free Radical Damage in your body.
Q: What are the benefits of Alkaline Ionized Water?
A: Scientific Research has shown that drinking Alkaline Ionized Water can help control obesity and help in weight loss. Alkaline Ionized Water is enriched with Essential Minerals and Antioxidants that helps your body’s ability to combat age-related stress and diseases. These essential minerals such as Calcium, Magnesium, Potassium and Zinc dissolve in Alkaline Water and exist in forms that can be easily absorbed by your body. Alkaline Ionized Water has also been scientifically proven to reduce the discomforts caused by acidic diets such as Acidity, Chronic Diarrhea, Indigestion and abnormal Fermentation.
Q: What is the difference between Alkaline Ionized Water and Alkaline Water?
A: Alkaline Water is sold as health boosting water but the companies that do such things are misleading you. The difference between Alkaline Ionized Water and Plain Alkaline Water is that Alkaline Water has almost no health benefits. These waters are made and bottled using inorganic salts to simply give the water an alkaline pH. Alkaline Ionized Water can ONLY BE MADE USING ELECTROLYSIS. During this process the necessary Minerals and Antioxidants are dissolved which is a part of electrolysis. These are the qualities that give Alkaline Ionized Water its health Benefits.
Q: How much Alkaline Ionized Water should I drink?
A: If you are a first time drinker of Alkaline Ionized Water, then we recommend you to start with a pH of 8 and drink about 500mL to 1L of Alkaline Ionized Water for a week, and then gradually increase the consumption and pH up to 9.5
Q: Where are Buder Alkaline Water Ionizers Made?
A: Buder’s Alkaline Water Ionizers are manufactured by Hitachi Maxell Ltd. in Japan, and are designed with Patented Technology and Water Purification Expertise of more than 48 Years.
Q: What are Antioxidants and Free Radicals?
A: Antioxidants are found in Healthy fruits and vegetables and help in preventing damage from Free Radicals. Free Radicals are molecules that are produced in our bodies as a result of metabolism. If these Free Radicals are not removed from the body, they cause damage.
Alkaline Ionized Water from Buder Ionizers is enriched with High Concentration of Antioxidants.
1.5L of Buder Alkaline Ionized Water has the same amount of Antioxidants as 516 Fresh Apples!
Q: Does RO Purifier make water unhealthy?
A: RO Water Purifiers are designed to just filter your water. The Filtration System removes the essential Minerals from your water and makes it Acidic- which leads to serious diseases because of reduction in the natural Alkaline pH of our bodies and loss of minerals with bone density.
Q: Is there any filter in the Buder Alkaline Water Ionizers?
A: Buder’s Alkaline Water Ionizers come with a state-of-the-art Inbuilt 4 Stage Filter which includes UF Membrane that Removes 13 Different Contaminants including Lead and Chlorine from your Drinking Water.
Q: How often do I have to change the Inbuilt Filter?
A: The inbuilt Filter is designed to last long and should be changed after 12,000 liters depending upon the quality of water supply.
Q: What is the Warranty on the Electrodes?
A: The Warranty on the Patented Platinum Electrodes in 7 years
Q: What is Electrolysis?
A: Using Electricity, the molecules of water are broken into Hydrogen and Oxygen molecules. The Hydrogen Ions are attracted to the negatively charged and negatively charged OH- ions are attracted to positively charged electrode. So, the negatively charged Alkaline Water will discharge from discharge nozzle.
Q: What makes the Buder Alkaline Water Ionizers Unique?
A: Buder’s Alkaline Water Ionizers give the Highest pH range without using Harmful Chemicals and Solutions.
All the Alkaline Water Ionizers from Buder have Patented Platinum Electrodes that are designed for long life and saving energy and electricity costs while giving the best electrolysis performance.
The Patented Reverse Auto-Cleaning System cleans the Electrode Surfaces for 1/50th of a second every cycle and helps to increase the life-span of the filters and improving the quality of Electrolysis
Q: What is the use of Acidic Water from the Acidic Outlet?
A: The Acidic water can be used for various applications for household uses as well as sanitary uses. Strong Acidic Water acts as an effective sanitizing agent and can be used to disinfect kitchen surfaces, cutlery and cutting boards.5.5pH Acidic Water is also known as Beauty Water and can be used for external application on the skin for its cleansing and purifying properties.
Q: What is the use of Strong Alkaline Water?
A:Strong Alkaline Water with pH of 9.5 and Above can be used for multiple used such as washing Vegetables to remove Pesticides, Tenderizing meats, neutralizing Seafood Odor and removing grease/oil stains
Q: What is Micro-Clustering?
A: During electrolysis, the large groups of water molecules break apart and are separated into smaller groups of molecules which are easier to be absorbed by the cells in our bodies. This increases the rate at which our cells are hydrated and help minerals to rapidly dissolve in the cells.
Q: What about the Installation of the Alkaline Water Ionizer?
A: A simple self-explanatory Video will be made available to you through your Sponsor or through your Member Area. Using this any Plumber can install the Product. The Buder Alkaline Water Ionizers come packaged with necessary Attachments and fixtures required to install the product. A simple to understand user Manual is also provided on the Website and will be included with the Product.
If you need any further assistance you can contact your Sponsor or contact the Mybooster Helpline.
Q: Do I need to buy further accessories to install the Alkaline Water Ionizer?
A: The Buder Alkaline Water Ionizers come packaged with necessary Attachments and fixtures required to install the product. However, depending on the quality of your water you might require an additional filter (compatible Pre-Filtration System Available on www.mybooster.biz) to be installed before the Alkaline Water Ionizer; alternatively your Sponsor will guide you on the same.
Q: My Alkaline Water Ionizer Displays ‘E 1’ error message. What should I do?
A: The reason for this error is high temperature in the machine. You can try switching off and switching on the machine and then try again. Please refer to the Product Manual for more information.
Q: My Alkaline Water Ionizer Displays ‘E 2’ error message. What should I do?
A: This error message is commonly due to high electricity surging through water in the machine. Please switch off the Alkaline Water Ionizer and then switch it on. Select the Filter mode in your Ionizer and run it for 10 seconds. Please refer to the Product Manual for more information.
Q: My Alkaline Water Ionizer Displays ‘E 3’ error message. What should I do?
A: When the electricity flowing through the water is very less or has stopped completely, you will get this error message. Please add Calcium Glycerophosphate in the Calcium cap after referring to the Owner’s Manual that came with your Alkaline Water Ionizer. Please refer to the Product Manual for more information.
Q: My Alkaline Water Ionizer Displays ‘E 4’ error message. What should I do?
A: Users commonly get this error after the Alkaline Water Ionizer has been running for a long time. To fix this error message, please switch off the Alkaline Water Ionizer and wait for 5-10 minutes. Please refer to the Product Manual for more information.
Q: Change in taste of water. What should we do now?
A: This happens mostly because the Pre-Filters connected with the machine has expired. You can call nearest Franchise or directly on MYBooster Helpline number – 1800 120 202500. They will check your filters and will replace the filters.
Q: White residue is depositing on utensils. Why it is happening? How to keep our utensils clean?
A: White residue depositing on utensils because the continuous storage of Alkaline Water in those utensils. It is nothing but deposition of Calcium from the water. It is not harmful. To keep utensils clean, please release 5.5 pH water from the machine daily for 2-3 minutes. And wash utensils with Vinegar which will help in removing white residue.
Q: pH & ORP of the water is not matching as the Sales Person explained to us.
A: pH & ORP of the water depends upon the source of the water as well as TDS of the water. So, there might be slight difference in actual readings.
Q: Can you give assurance that it cures Cancer, Diabetes?
A: We are not claiming that it cures Cancer, Diabetes etc. The Alkaline water just helps in improving immune system of the person as Alkaline Water provides necessary minerals required by the body that are dissolved in water. If anybody is claiming such thing then please inform to the company.
Q: How many times in a day can we use H2 (Hydrogen) button of the machine? We are not getting H2 bubbles in water? What is the % of H2 in water when we press H2 button? When should we drink H2 rich water? How will it impact on HI-TA 817’s performance when we use H2 button continuously?
A: You can use H2 button of the machine whenever you want. There is no limit on the use of H2 water. But it is recommended that you should use H2 button only when you are de-hydrated or exhausted. Sometimes, you cannot see H2 bubbles in the water even after pressing H2 button because there is less Oxygen dissolved into the water.
You can measure H2 in water using hydrogen concentration measurement machine. You will get reading in ppm (Parts Per Million) or ppb (Parts Per Billion) of H2 in water. Pressing H2 button regularly won’t impact the functioning of HI-TA 817.
Q: Is the H2 bottle water Acidic or Alkaline?
A: The water in Hydrogen Water Generator Bottle is neither Acidic nor Alkaline. Basically, Hydrogen Rich water helps in reducing the oxidation level within our body by creating a bond with Free Radicals and works as an Antioxidant.
Q: When & how can we change the filter of the machine?
A: We need to change the Internal Filter of Ionizer when Ionizer Screen prompts – Replace filter. The Ionizer will warn when there will be just 400 Liter processing capacity is remaining with the filter.
Pre-Filters need to be changed in –
Pre-Filter 5 Micron PP Filter – 3 Months
Pre-Filter Carbon Filter – 6 Months
Sediment 1 Micron PP Filter – 9 Months
Q: Machine is getting hot & gives E-1 error when we use it for more than 8-10 minutes. What should we do?
A: Due to continuous electricity flow, fluctuation in voltage, sometimes machine gets heated & shows E-1 error. This is the system to protect the Platinum Plates of the Ionizer from major damage. In this case, we have to stop electricity flow for 3-5 minutes. Filtered water will come out of machine which is drinkable. To get Alkaline water you can start the electricity flow again in 5 minutes & press appropriate pH button.
Q: What pH water should we drink at what time? Like Before meal/after meal? Is there any specific day timing for drinking Alkaline Water? How much Alkaline Water should we drink in a day?
A: There is no specific time to drink alkaline water. You can drink alkaline ionized water at any time. But It is recommended that you should keep ½ an hour gap before and after your lunch and dinner if you are drinking alkaline water. You can drink pH 8.5 water. If you are feeling fine after drinking water and there are no side effects like loose motions etc. then you can gradually increase & drink 9 pH water & then 9.5 pH water keeping 15 days gap each time.
It is recommended that you should daily at least 2-3 liters of Alkaline Ionized Water.
Note – Don’t use Alkaline Ionized Water while you are taking medicines or kids below 5 years of age.
Q: When machine was new water flow was good but now water flow is low.
A: This can happen because your filters are not replaced at right time. As per the quality of water coming to your tap, filter can get damaged early also because of which it reduces the water flow. In that case Customer has to replace the filter.
Q: How to replace battery of H2 bottle?
A: Don’t try to repair any part of the Ionizer as well as Hydrogen Water Generator Bottle because it could lead to void warranty off your Product. If any improper functioning and working of the product you purchased then please contact your nearest dealer or call on 7350429999 MYBooster Helpline Number.
Q: We are not getting H2 bubbles in water?
A: Process to remove H2 water- Press 9.5pH button then press H2 button and open the tap for Highly concentrated Hydrogen water. If not able to get H2 water please check the TDS level in water, if Lead contains are more in water then it will not generate the oxygen in water.
Q: Filter Cartridge Block messages on machine screen What to do?
A: Please check the capacity of the filter & if its used 12000L then please call nearest franchise or outlets for Filter change. If not consumed 12000L then please check the supply water contains dirt or any other material which is causing Filter blockage, if yes clean the filter.
Q: What Is Pre-Filter & Refill life?
A: Carbon filter life is 6 months, depends on water quality of the water.Carbon filter may need to be replaced earlier as well, if the water quality is very deteriorated. Filter candle has to be replaced within 1 year.
Q: What is the process to clean th Pre Filter & Refill?
A: It’s recommended to wash the filter candle in every 2 months for better results. If Carbon filter changes its color (Becomes Darker) or starts smelling bad then need to replace. Filter candle should be washed every month or earlier depending on water quality.It’s recommended to wash the filter candle in every 2 months for better results.Filter candle has to be replaced within 1 year.
Q: How can I change my Machine Language?
1) Start machine without water flow
2) press the 8.5 & 9.5 pH button at the same time.
3) Display will show multiple languages
4) Choose English by pressing ORP button single time, select the English language.
5) Leave the ORP button and Machine will be confirm the language autometically.
Q: What will be the wash time cycle for better effect?
A: Make sure the length of the wash has at least 30 minutes cycle or more. The important thing is the reaction between water and Terra Wash, so the more time to play with water, the stronger that it works.
Q: (Way to maintain its full power) After using Terra Wash+Mg for a while, I feel the power of washing is a little weaker or not working anymore. What could be the possible reasons?
A: First, measure the weight of your Terra Wash+Mg and make sure it has more than 70 – 80g(2.5 – 2.8oz). If it is less than the amount, then, it is time to replace it with the new one. If it is more than the amount and you feel like it is not working properly, the surface of magnesium pellets maybe a little oxidized than average. To remove oxide film, prepare a bowl of white vinegar that you can find in the kitchen and soak Terra Wash+Mg (the whole sachet) for about 5 minutes. After soaking, rinse off vinegar from Terra Wash+Mg by using water. (Vinegar leftover will facilitate magnesium consumption, so please rinse off very well.) It is now ready to be used again.
Moreover, leaving Terra Wash+Mg in a wet place like in a washing machine for long hours when not in use will also facilitate unnecessary oxidation, please make sure every time to air dry after use.
Q: My tera-wash is not working after 1 month, why?
A: So, you say after 1 month, it is not working, check the weight of a sachet. As long as it has over 70 – 80g, it is working. You may want to try the answer of ‘Q2’ to refresh.
Q: My tera-wash is shrinking. Is there any issue with the shrinking?
A: Shrinking sachet would not have any effect on its effectiveness, so no problem at all and it does get shrinkage for sure while washing and ESPECIALLY a lot if they put in heat drying as well, which is not recommended.
Q: What is the life of the product?
A: The life of the product is good up to 365 washes, but as stated on our package and website, Note: 365 washes is based on the average washing cycle (40 – 60 minutes). A longer cycle may consume magnesium faster.